Shipping policy

Shipping Policy

Last Updated: October 26, 2026

At Deco Ranches, we are committed to providing a reliable, transparent, and convenient shopping experience.

We offer FREE standard shipping on all eligible orders within the contiguous United States (48 states). We do not currently ship to Alaska, Hawaii, U.S. territories, or international destinations.

Please review the following shipping information before placing your order.

By placing an order on our website, you acknowledge and agree to the terms outlined in this Shipping Policy.

1. Order Processing

Orders are typically processed within 1–5 business days after payment has been successfully completed.

  • Processing Time: 1–5 business days

  • Processing Days: Monday through Friday, excluding weekends and applicable U.S. public holidays.

  • Order Cutoff Time: 12:00 AM (00:00), Mountain Time (MT).

  • Order Confirmation: Once your order is placed, you will receive an email confirming your purchase.

Order processing follows our daily cutoff time and business-day schedule. Orders placed on weekends or applicable public holidays will begin processing on the next business day.

Please note that order processing time is included in the total estimated delivery timeframe.

2. Shipping Method & Delivery Time

We currently offer Standard Shipping for all eligible orders within the contiguous United States.

  • Shipping Method: Standard Shipping

  • Estimated Processing Time: 1–5 business days

  • Estimated Shipping Transit Time: 15–35 business days

  • Estimated Total Delivery Time: 16–40 business days

  • Shipping Days: Monday through Friday, excluding weekends and applicable public holidays.

  • Shipping Cost: FREE

Important: Eligible orders are generally estimated to arrive within 16–40 business days, including order processing and shipping transit time.

Delivery times are estimates and are not guaranteed. Actual delivery dates may vary depending on the destination, carrier operations, customs processing where applicable, weather conditions, and other circumstances beyond our reasonable control.

3. Total Estimated Delivery Time

The estimated delivery timeframe consists of the following:

  • Order Processing: 1–5 business days

  • Shipping Transit: 15–35 business days

  • Total Estimated Delivery: 16–40 business days

Business days are Monday through Friday and do not include Saturdays, Sundays, or applicable public holidays.

The estimated delivery timeframe is calculated according to our order cutoff time and business-day schedule.

We recommend placing your order in advance if you need your items for a particular occasion or project.

4. Shipping Costs

FREE SHIPPING ON ALL ELIGIBLE ORDERS!

At Deco Ranches, we believe shopping should be simple and affordable.

  • Free standard shipping to the contiguous 48 U.S. states.

  • No minimum purchase required.

  • No additional standard shipping charges at checkout.

  • No expedited shipping options are currently available.

Any applicable taxes or other charges will be disclosed during checkout before you complete your purchase.

5. Shipping Locations

We currently ship exclusively to the contiguous United States (the 48 adjoining states).

Eligible Shipping Destinations:

  • The 48 contiguous U.S. states.

Excluded Shipping Destinations:

  • Alaska (AK)

  • Hawaii (HI)

  • U.S. territories, including Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa, and the Northern Mariana Islands

  • International destinations outside the United States

  • Other locations that our shipping carriers cannot service

We do not currently offer shipping to Alaska, Hawaii, U.S. territories, or international destinations.

Orders with shipping addresses outside our eligible delivery area cannot be fulfilled.

If an order is placed with an ineligible shipping address, our customer support team will contact you to discuss the available options, including cancellation and a refund where applicable.

6. Shipping Carriers

We work with established shipping and logistics providers to ensure safe and reliable delivery.

Depending on your destination and shipment requirements, your order may be delivered by carriers such as:

  • USPS

  • UPS

  • FedEx

  • DHL

  • Other qualified logistics partners

The shipping carrier will be selected based on your location, package specifications, and delivery requirements.

7. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information, when available.

Please allow 24–48 hours for tracking information to become available or update in the carrier's system.

During transit, tracking updates may occasionally be delayed due to logistics transfers or carrier processing.

If you have questions about your tracking information, please contact our customer support team.

8. Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information during checkout.

Please carefully verify your:

  • Full name

  • Street address and apartment or unit number

  • City, state, and ZIP code

  • Contact phone number

  • Email address

Incorrect or incomplete shipping information may result in delays, unsuccessful delivery attempts, or returned packages.

If you notice an error in your shipping address, please contact us as soon as possible.

We will make reasonable efforts to assist with address corrections before shipment. However, changes may not be possible once an order has been dispatched.

Additional shipping charges resulting from incorrect customer-provided information may apply, subject to applicable law.

9. Order Cancellations

You may request cancellation before production or shipment begins. Contact support@decoranches.com as soon as possible. Cancellation is subject to our confirmation that neither production nor shipment has started; sending a request does not confirm cancellation. Once production or shipment has started, orders generally cannot be canceled, except where required by applicable law or where we expressly agree otherwise.

To request a cancellation, please contact our customer support team as soon as possible.

Once production or shipment has started, the cancellation limits above apply.

If your order has already shipped, please refer to our Return & Refund Policy for information about available return options.

10. Shipping Delays

While we make every reasonable effort to deliver orders within the estimated 16–40 business day timeframe, unexpected delays may occasionally occur.

Possible causes include:

  • Severe weather conditions or natural disasters

  • Carrier delays or transportation disruptions

  • Customs or logistics processing delays

  • High seasonal shipping volumes

  • Public holidays

  • Incorrect or incomplete delivery information

  • Other circumstances beyond our reasonable control

If your order experiences a significant delay, please contact our customer support team for assistance.

We will work with our logistics partners to investigate the shipment and provide available updates.

Nothing in this policy limits any rights or remedies available to customers under applicable consumer protection laws.

11. Lost or Damaged Orders

Your satisfaction is important to us.

If your package arrives damaged, is missing items, or appears to have been lost during shipping, please contact us as soon as possible.

For damaged deliveries, we recommend reporting the issue within 48 hours of delivery to help us investigate promptly.

Please provide:

  • Your order number

  • A description of the issue

  • Photos of the damaged item and packaging, if applicable

  • Any relevant tracking information

Our support team will review your request and assist with an appropriate resolution in accordance with our policies and applicable law.

Reporting an issue after 48 hours does not automatically waive your statutory consumer rights.

12. Prices, Taxes & Currency

All product prices displayed on our website are listed in U.S. Dollars (USD).

Applicable sales taxes and any additional charges will be calculated and displayed during checkout.

Standard shipping is provided free of charge for eligible orders within the contiguous 48 U.S. states.

13. Contact Us

If you have any questions regarding shipping, order tracking, delivery estimates, or your purchase, please contact us.

Deco Ranches

Email: support@decoranches.com

Phone: +1 954-836-9037

Address: 2893 Executive Park Drive STE 204, Weston, FL 33331, United States

Our customer support team will be happy to assist you with your order.

Thank you for shopping with Deco Ranches. We appreciate your patience and trust in our products and services.